Due to the nature of collectible card games, Elite Poke Tribe LLC / DBA XPcollect does not offer returns thus no return refund.
We have a no questions asked policy around cancellations of orders that have not yet shipped, if you'd like to cancel an order prior to it being shipped to you we can and will provide a FULL REFUND.
The explanations and information provided herein are only general explanations, information and samples. You should not rely on this article as legal advice or as recommendations regarding what you should actually do. We recommend that you seek legal advice to help you understand and to assist you in the creation of your refund/return policy.